Terms and Conditions

Terms & Conditions

Terms & Conditions

INNOVATE Gymnastics Club Rules

It is a condition of membership that all junior members and parents always abide by the relevant Club Rules and Codes of Conduct. Parents, please ensure that you spend time familiarising yourself and your child with the club rules. We aim to make the club training environment as positive and friendly as possible and the club rules exist to help ensure that this happens. Club rules are: -

· The appropriate annual club membership fee must be paid from the first session that your child attends (Usually August of each year) to remain a member of the Club, and Scottish Gymnastics.

· Gymnasts’ attendance should be as close to 100% as is physically possible.

· Gymnasts/helpers under 16 must be signed in / out by their parent/guardian and should not be dropped off/collected in the car park. [exception if prior written agreement with club]

· Gymnasts must be excellently disciplined at all times and coaches have the right to admonish ill-disciplined gymnasts in an appropriate manner.

· No jewellery may be worn at any time (including belly bars), long hair must be tied back, and t-shirts must be of a non-slip material. No football colours should be worn to classes.

· Where possible the club uniform should be worn. The club wishes to promote the highest of sporting standards and disapproves with casual attendance and inappropriate clothing in the gym.

· All gymnasts have a responsibility to keep the gym tidy and in good condition. Gymnasts are responsible for tidying up after themselves and putting their empty drinks bottles and rubbish in the bin when finished.

· Only gymnasts, coaches and authorised individuals are allowed in the gym in normal circumstances.

· Parents and gymnasts are requested to build up an open, positive and supportive relationship with the coaching team, and coaches are requested to maintain open and positive communication with their gymnasts and gymnasts’ parent.

Customer Information

As your child’s parent or guardian, it is your responsibility to:

Notify us of any medical conditions that your child has.
Ensure that all essential medications for your child are brought along to classes.
Ensure that your emergency contact details are up to date.
We aim to make our classes available to all. We ask that you notify us before booking a class or trial if your child needs any additional support. This will allow us to discuss your child’s needs. Please note we cannot provide one to one support.
We will only share your child’s information with staff at Innovate Gymnastics Club
We will maintain attendance registers, achievement records, waiting lists for health and safety purposes and club records.

Term Fees

Innovate Gymnastics Clubs Fees are taken as a monthly membership payment which spreads the cost of the classes out across the 12 months of the year. Providing that you maintain monthly membership payments, no further terms fees will be due, and you will automatically be rebooked into the next block of classes without having to re-enter your bank details.

Monthly Subscription/Payment

· All monthly subscriptions are collected on the 1st of each month.

· If you cancel your monthly subscription, we require a minimum of 4 weeks’ notice in writing (via email) to terminate your contract with Innovate Gymnastics Club. Please note that if at least 4 weeks’ notice isn’t given at the beginning of the month then you will still be charged for the next month.

· If you need to update your payment details, please email us at (charis@innovategymnastics.club ) and we will send you a link to update this information

· We will communicate with you after 4 days if payment has not been made. We will attempt to call and write to you to check if details need updating.

· If payment is not made 2 weeks after we have communicated the missed payment(s), your subscription will be cancelled, and your child removed from the class

· If you fail to make regular monthly payments, we have the rights to refuse monthly payments as a payment option to you in the future.

· The subscription payment is continuous for each block irrespective of illness, injury or holidays (excluding serious illness/injury)

Trials

· If your child is attending one of our Pre-School or Recreational classes for the first time, they are entitled to 1 paid trial session.

· Once you have trialled classes at our club, you cannot try the same class again later should you choose not to join straight away.

Membership Fee

Innovate Gymnastics Club charges a £10 per year Club Membership fee. This cost helps to cover the cost and maintenance of equipment as well as staff training and development to enhance your child’s experience at Innovate Gymnastics Club.

All members of our Club must also sign up for a Scottish/British Gymnastics Membership. Gymnasts of their parents/carers if under 18, must register for the SG/BG membership by visiting https://www.british-gymnastics.org/memberships. If you experience any problems registering or renewing, then please phone the BG customer service helpline (03451297129).

Cancellations and Refunds

· If you cancel your class before the new term begins, you will receive a full refund for that month’s subscription payment

· If you miss a class, we do not offer refunds or makeup classes.

· In the case of a long-term illness, we will ask for a doctor’s note and provide you with a pro-rate refund.

Attendance

· A responsible parent or guardian must contact us if your child cannot attend a class for any reason

· If your child doesn’t attend a class after 4 weeks without any contact from a parent of guardian, we have the right to remove them from the class list

· If we, the club, need to rearrange a class due to staff sickness, health epidemic, venue maintenance issue or any other unforeseen circumstance, we will re-arange this session *

*This session may take place on a different day/date, or at a different venue. We will write to you with the details.

Feedback and Complaints

Innovate Gymnastics club takes feedback and complaints very seriously.

· If you wish to make a complaint, please make this in writing to [charis@innovategymnastics.club]. Although you can speak to your child’s coach about any issues or concerns you have, if you wish to have your complaint addressed, it MUST be made in writing.

· We will look at your complaint and get back to you with an initial response within 3-5 working days.

· We aim to fully resolve your complaint within 3-5 working days. However, it may take longer depending on the issue you’ve raised. We take complaints on a case-by-case basis and will discuss specific timescales with you if we cannot resolve this within 3-5 working days.

INNOVATE GYMNASTICS CLUB

CODE OF CONDUCT

FOR PARENTS/CARERS

· Encourage your child to learn the rules and play within them.

· Discourage unfair play and arguing with coaches and officials.

· Help your child to recognise good performance, not just results.

· Never force your child to take part in gymnastics.

· Never leave your child in the carpark unattended and make sure you sign in and out with the coach.

· Set a good example by recognising fair play and applauding good performances of all.

· Never punish or belittle a child for losing or making mistakes.

· Publicly accept coaches and officials' judgements.

· Support your child's involvement and help them to enjoy their sport.

· Adopt the same policies of that of the coaches regarding personal behaviour in club or on any club outing or business. Always use correct and proper language.

· Not abiding by these guidelines may result in termination of membership to Innovate Gymnastics Club for the gymnast.

· In the event of any grievance or queries please speak to your child’s coach. Or Lead coach.

· Ensure that gymnasts are on time for training and competitions. A lot of organisation goes into lesson plans for training.

· Gymnasts and parents should be ready to assist in dismantling and putting away equipment.

· Ensure gymnasts are picked up on time. Parents must notify coaches if their child is to be picked up by someone other than the usual person.

· The club will not tolerate rudeness or rowdy behaviour from gymnasts or parents. In the event of behaviour unbecoming a gymnast or parent of the club you may be asked to leave, and training will be terminated.

· Please ensure fees are paid on time. Failure to pay fees may result in you or child’s membership being suspended.

· Refund's will not be given for any classes missed.

· We have a 4-week cancellation policy if you do not wish to continue on with classes.

The Club will not tolerate individuals who fail to adhere to these standards.

INNOVATE GYMNASTICS CLUB

CODE OF CONDUCT

FOR GYMNASTS

Innovate Gymnastics Club is fully committed to safeguarding and promoting the wellbeing of all its gymnasts. The club believes that it is important that gymnasts, coaches, volunteers, and parents associated with the club should, always, show respect and understanding for the safety and welfare of others. Therefore, gymnasts are encouraged to be always open and to share any concerns or complaints that they may have about any aspect of the club with group coach or Lead coach.

As a member of Innovate Gymnastics Club you are expected to abide by the following gymnasts code of conduct:

· All gymnasts must follow the rules and respect coaches and their decisions.

· All gymnasts must respect the rights, dignity and worth of all gymnasts regardless of gender, ability, cultural background, or religion.

· Members should keep to agreed timings for training and competitions or inform their coach if they are going to be late or cannot attend.

· Members must wear suitable kit – preferably Leotard for girls and leotard and shorts or gym kit for boys at training sessions.

· Members must wear club uniform at competitions e.g., Club leotard/vest & shorts & Tracksuit if applicable.

· Long hair must be tied back, gymnasts must remove all jewellery including body piercings, and earrings that cannot be removed must be covered with tape or Elastoplast prior to the start of training sessions.

· A high standard of behaviour is always expected from gymnasts including competitions and club trips.

· Be proud of your own achievements and encourage fellow gymnasts to succeed too.

· Always be courteous to coaches, parents, and other gymnasts.

· Always listen carefully to coaches’ instructions and teaching points

· Always tell a coach if you need to leave the class.

Safeguarding policies

To ensure a safe environment Scottish Gymnastics is committed to not only developing policies and procedures but to providing help, guidance, education, and training opportunities for clubs.

Clubs have a duty of care not only to the children and young people in their club but also to the coaches, helpers and officials working within the club. By adhering to the policies and procedures set by SG and adopting best practice, the risk of harm should be reduced and allow all those participating in gymnastics to enjoy a safe, fun, and positive experience. Safeguarding training organised through SG is mandatory for all those working with children, young people and protected adults regardless of whether in a paid or voluntary capacity.

Innovate Gymnastics Club follows the code of practice as set out by the governing body. Further information can be found at the following link:

https://www.british-gymnastics.org/safeguarding-and-compliance-policies

Innovate Gymnastics Club Safeguarding Officer is Debbie Davidson & Helen Harrower and they can be contacted directly via the link below;

Innovategymnasticssafeguarding.com